Cancel a purchase

Here you can let us know that you wish to exercise your right of withdrawal for a purchase made in our online store.

How it works

Fill in the form below with your name, email address, order number, and information about which order or which products you would like to cancel.

After submitting the form, you will automatically receive a confirmation of receipt at the email address you provide.

Important information

Some products may be excluded from the right of withdrawal. This may apply, for example, to products that are not suitable for return for health protection or hygiene reasons if the seal or protective packaging has been removed.

You can read more about your rights, delivery and returns on the following pages:

Our support team will contact you with further information about the handling of your request.

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